Stephen Szermer Chief Technology Officer

Chief Technology Officer (Fractional/Advisory) driving digital transformation in maritime and healthcare. Director of Design & Development at McAllister Towing, architecting enterprise integration delivering 30% operational cost reduction. Co-Founder & CTO at Stage Zero Health, building AI-native platform with 30% journey completion (10x industry). Founder of GDG Providence (500+ members), helping Fortune 500 companies navigate AI transformation.

Enterprise
Integration

Unified systems for operational excellence.

Leading HELM, Oracle, and Dynamics integration in maritime logistics. Expert in CrewAI Workflow Automation, API-first architecture, and real-time data synchronization. Driving 15-30% reduction in administrative costs.

Neuroscience Education

Interactive neural dynamics visualization for Brown University.

Created hands-on learning tools for NEUR 1440: Mechanisms and Meaning of Neural Dynamics. Students explore real-time neural activations, learning dynamics, and biological-artificial parallels inspired by neurons learning to play Pong.

Regulated Industries

Healthcare, Finance, Maritime expertise.

Specialized in digital transformation for regulated industries. Experience with CVS Health, FM Global, Edward Jones. Deep understanding of compliance, security, and risk management.

Innovation Leadership

From R&D Lab to revenue streams.

Founded PrivateLanguage.ai and Stage Zero Health. Leading Google Developer Groups Providence. Building PMaaS and autonomous operations lab targeting new SaaS revenue streams.

Transformation Portfolio

Transforming traditional industries by creating digital nervous systems that amplify human expertise rather than replacing it.

Stage Zero Health
Featured
Co-Founder & CTOAI-Native Development

Stage Zero Health

Co-founded and led technical transformation of cancer prevention from clinical calculators to human-centered narratives. Built AI-native platform orchestrating 25+ models with 30% journey completion (10x industry average).

AI-Native DevelopmentClinical Models (25+)Narrative ContainersProgressive TrustFHIR Compliance
30% Journey Completion63% Data ReductionNPS Score 72
Port Jefferson Ferry Digital Transformation
Featured
McAllister TowingUX Leadership

Port Jefferson Ferry Digital Transformation

Led complete UX overhaul for 1.2M annual passengers serving Long Island Sound. Applied service design methodology and progressive disclosure to reduce support tickets 30% while modernizing 140-year-old maritime operation.

Service DesignProgressive DisclosureMobile-First UXJourney MappingMaritime Systems
1.2M Passengers30% Less TicketsMobile Optimized
The 4Ds of Personalization at Scale
CVS HealthCompleted

The 4Ds of Personalization at Scale

Scaled personalized health experiences across millions of users while maintaining HIPAA compliance. Designed adaptive interfaces based on user health journeys and behavioral design principles.

Behavioral DesignPersonalization EngineService BlueprintsHIPAA ComplianceHealth APIs
Millions of UsersReduced Call VolumeImproved Adherence
Smart Shop Aviation Platform
GE AviationCompleted

Smart Shop Aviation Platform

Redesigned Task List Workbench for global MRO facilities, reducing learning curve from 6 to 2 months. Unified SAP, manuals, and Gensuite data into single intelligent platform serving 4 international facilities.

Aviation MROSAP IntegrationPredix PlatformMulti-languageEnterprise UX
6→2 Month Learning70% Less ScreensZero Data Loss

Community & Thought Leadership

GDG Providence

Chapter Director

Building a community at the intersection of Art, Design & Technology in Providence's innovation ecosystem.

Founded June 2024

UX Leadership

Maritime Digital Transformation

Led complete digital booking transformation for 1.2M annual ferry passengers using service design methodology and progressive disclosure principles.

Open Source

Contributions

  • • HDD Framework Templates
  • • Service Blueprint Toolkit
  • • Experience Design Patterns

Enterprise Experience & Consulting Background

McAllister Towing
BCG Digital Ventures
SapientRazorfish
CVS Health
GE Digital
FM Global
Edward Jones
McAllister Towing
BCG Digital Ventures
SapientRazorfish
CVS Health
GE Digital
FM Global
Edward Jones
McAllister Towing
BCG Digital Ventures
SapientRazorfish
CVS Health
GE Digital
FM Global
Edward Jones
McAllister Towing
BCG Digital Ventures
SapientRazorfish
CVS Health
GE Digital
FM Global
Edward Jones

Key Achievements & Impact

10-20%
Improvement
Target EBITDA Impact
5-12%
Through AI
Fuel Cost Reduction
25%
Predictive
Maintenance Savings
15+
Years
Enterprise Experience